(310) 823-6363
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3.0 stars | 22 reviews
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Carolina Benitez
3 weeks ago
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USRF bought the rent controlled building I live in a little less than a year ago. What was once a peaceful building to live in has become a nightmare under this company.It’s very obvious they have little consideration for the current tenants and are only interested in getting vacant units upgraded and up to current market value.They have been doing construction for 10 months now and no end is in sight. Plumbers and maintenance men are constantly knocking on ours doors to tell us we won’t have water for hours. I’ve personally come home to the gas being turned off at least 8-10 times at this point.The construction constantly trips the gas and it’s gotten to the point that I’ve had to take it upon myself to learn how to turn on the main gas and the my water heater to avoid being left without gas to cook or hot water to bathe for hours.The newest insidious tactic to hopefully get me to move out of my unit is they are telling me my storage unit in the building is no longer mine and all my belongings will be considered abandoned and thrown out if I don’t get them out in the next four days.The storage unit was given to me by my previous landlord after signing my lease. When the building was bought I was given an estoppel certificate that is suppose to be a legally binding document. In that certificate both myself and my former landlord included all details of my lease - including the storage unit.Still USRF refuses to acknowledge the estoppel which has left me wondering if all my work materials (I am a set designer) now need to be moved into my 550 sq foot apartmentIt’s also been brought to my attention that an elderly tenant was left to defecate in bags because mgmt refused to acknowledge that their toilet was not functioning.During construction they left our courtyards (which is the only way we can enter or exit our units) in complete shambles. They bulldozed it and left it as mounds of dirt and debris for weeks. Beyond being a huge safety issue it clearly didn’t comply with ADA rules and regulations for all our elderly tenants on walkers.Management has completely neglected our safety and has caused nothing but mental distress. Of all the people at USRF Curtis is by far the most difficult person to deal with.Curtis seems to find joy in making our lives difficult and is the kind of person that does make you just want to move out of your unit - just so you don’t have to interact with him. For this reason alone I refuse to be bullied and intimidated out of what is rightfully mine.Bottom line, don’t rent from them. It will take an emotional toll.
4 weeks ago
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USRF bought the rent controlled building I live in a little less than a year ago. What was once a peaceful building to live in has become a nightmare under this company. It’s very obvious they have little consideration for the current tenants and are only interested in getting vacant units upgraded and up to current market value. They have been doing construction for 10 months now and no end is in sight. Plumbers and maintenance men are constantly knocking on my door to tell me we won’t have water for hours. I’ve come home to the gas being turned off at least 8-10 times at this point.The construction constantly trips the gas and it’s gotten to the point that I’ve had to take it upon myself to learn how to turn on the gas and the water heater to avoid being left without gas to cook or hot water to bathe for hours. During construction they also left our courtyards (which is the only way we can enter or exit our units) in complete shambles. They bulldozed it and left it as mounds of dirt and concrete debris for weeks. Beyond being a huge safety issue it clearly didn’t comply with ADA rules and regulations for all our elderly tenants.The newest insidious tactic to hopefully get me to move out of my unit is they are telling me my storage unit in the building is no longer mine and all my belongings will be considered abandoned and thrown out if I don’t get them out within the next 4 days. The storage unit was given to me by my previous landlord after signing my lease. When the building was bought I was given an estoppel certificate that is suppose to be a legally binding document. In that certificate both myself and my former landlord included all details of my lease - including the storage unit. Still they refuse to acknowledge it and have left me wondering if all my work materials (I am a set designer) now need to be moved into my 550 sq foot apartment.It’s also been brought to my attention that elderly tenants have been left to deficate in bags because mgmt refused to acknowledge that their sole toilet wasn’t working. Management has completed neglected our safety. Of all the people at USRF Curtis is by far the most difficult person to deal with. He seems to find joy in making our lives difficult and is the kind of person that does make you just want to move out of your unit just so you don’t have to interact with him. For this reason alone I refuse to be bullied and intimidated out of what is rightfully mine. Bottom line, don’t rent from them. It will take an emotional toll.
2 years ago
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2 years ago
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3 years ago
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United States Realty Fund
apartments in Venice, CA
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United States Realty Fund
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1842 Washington Way,
Venice,
CA
90291
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(310) 823-6363
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